Legal
Terms of Service
Article 1 β Scope & Consent
These Terms of Service ("Terms") constitute a legally binding agreement between you and LokaLingo Co., Ltd. (LokaLingo ζ ͺεΌδΌη€Ύ, Corporate Number: 6011001118444, hereinafter "Company," "we," "us," or "our"), governing your access to and use of the Accent Aspire Communication Coaching service ("Service") and the website accent-language.com ("Site").
By accessing or using the Site or Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use immediately.
Article 2 β Service Description
The Service provides neurolanguage coaching for professional communication development. Our coaching programs include:
- Neurolanguage Coaching β A neuroscience-based language coaching method accredited by the International Coaching Federation (ICF)
- Culture Map β Cross-cultural communication coaching based on Erin Meyer's Culture Map framework
- Quiet Leadership β Leadership development coaching based on David Rock's neuroscience methodology
Sessions are delivered via Zoom or in-person at mutually agreed locations. Session content, curriculum, and learning materials are delivered through The Living Textbook platform.
Article 3 β Intellectual Property
All content on the Site and within the Service, including but not limited to text, graphics, logos, images, audio, video, software, coaching materials, curriculum, and The Living Textbook platform content (collectively, "Content"), is the property of the Company or its licensors and is protected by Japanese and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Service for personal, non-commercial purposes in accordance with these Terms.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without the prior written consent of the Company, except as incidentally necessary for normal use of the Service.
Article 4 β User Registration & Representations
By using the Service, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- All registration information you provide is truthful, accurate, current, and complete
- You will maintain the accuracy of such information and promptly update it as necessary
- You will not access the Service through automated or non-human means
- You will not use the Service for any illegal or unauthorized purpose
- Your use of the Service will not violate any applicable law or regulation
We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, outdated, or incomplete.
Article 5 β Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Use the Service for any commercial purpose not expressly authorized by the Company
- Systematically retrieve data or content from the Service to create a collection, compilation, database, or directory without written permission
- Circumvent, disable, or otherwise interfere with security-related features of the Service
- Use any information obtained from the Service to harass, abuse, or harm another person
- Make improper use of our support services or submit false reports
- Use the Service in a manner inconsistent with any applicable laws or regulations
- Engage in unauthorized framing of or linking to the Site
- Upload or transmit viruses, Trojan horses, or other malicious code
- Use any automated system, including bots, spiders, or scrapers, to access the Service
- Impersonate another user or person or use the username of another user
- Use the Service to harass, threaten, intimidate, or otherwise disturb other users
- Interfere with, disrupt, or create an undue burden on the Service or connected networks
- Attempt to gain unauthorized access to the Service, other accounts, or computer systems
- Use the Service as part of any effort to compete with the Company
- Decipher, decompile, disassemble, or reverse engineer any of the software comprising the Service
Article 6 β Fees & Payment
Certain aspects of the Service are provided for a fee. Payment processing is handled by Stripe through Orbweva Pty Ltd (ABN registered in Australia), acting as the Company's authorized payment processor.
- All fees are quoted in Japanese Yen (JPY) unless otherwise specified
- Payment is due prior to the commencement of coaching sessions as specified in your selected plan
- You agree to provide current, complete, and accurate billing information
- You authorize us to charge all fees to the payment method specified in your account
- If any payment fails, we reserve the right to suspend access to the Service until payment is received
Fee schedules and session packages are displayed on the pricing page at The Living Textbook. The Company reserves the right to modify fees with 30 days' prior notice.
Article 7 β Cancellation Policy
Session cancellations must be made at least 24 hours before the scheduled session time. Cancellations made with less than 24 hours' notice will be treated as a completed session and the session fee will not be refunded.
The Company may reschedule sessions due to unforeseen circumstances with reasonable notice. In such cases, a replacement session will be offered at no additional charge.
Article 8 β User-Generated Content
The Service may allow you to submit, post, or share content including session notes, messages, and feedback ("User Content"). You retain ownership of your User Content, but by submitting it, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and display such content in connection with operating and improving the Service.
You represent and warrant that your User Content does not violate any third party's rights and complies with these Terms. We reserve the right to remove any User Content that violates these Terms.
Article 9 β Feedback & Submissions
Any feedback, suggestions, ideas, or other submissions you provide regarding the Service ("Feedback") shall be deemed non-confidential and shall become the sole property of the Company. The Company shall be free to use such Feedback for any purpose without compensation or acknowledgment to you.
Article 10 β Third-Party Websites
The Site may contain links to third-party websites or services, including but not limited to The Living Textbook platform, Stripe payment pages, and Zoom video conferencing. These third-party sites have their own terms and privacy policies. We are not responsible for the content, accuracy, or practices of any third-party websites and do not endorse them.
Article 11 β Site Management
We reserve the right, but not the obligation, to:
- Monitor the Service for violations of these Terms
- Take appropriate legal action against anyone who violates these Terms
- Refuse, restrict, limit, disable, or remove any User Content or any part thereof
- Remove or disable all files and content that are excessive in size or burdensome to our systems
- Manage the Service in a manner designed to protect our rights and property and to facilitate the proper functioning of the Service
Article 12 β Term & Termination
These Terms remain in full force and effect while you use the Service. We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Article 13 β Modifications & Interruptions
We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. We may also modify or discontinue all or part of the Service without notice.
We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service. We cannot guarantee the Service will be available at all times. Hardware, software, or other issues, or the need for maintenance, may result in interruptions, delays, or errors.
Article 14 β Disclaimers
THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICE. THE COMPANY ASSUMES NO LIABILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT.
Coaching services are educational in nature and do not constitute professional advice in legal, medical, financial, or other regulated fields. Results may vary between individuals.
Article 15 β Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR OTHER INTANGIBLE LOSSES.
IN ANY CASE, THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE LESSER OF (A) Β₯100,000 OR (B) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Article 16 β Indemnification
You agree to defend, indemnify, and hold harmless the Company, its subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property rights
- Any harmful act toward another user of the Service
Article 17 β Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in class actions or class-wide arbitration.
Article 18 β User Data
We maintain certain data that you transmit to the Service for the purpose of managing the Service and your use thereof. You are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Service. You agree that we shall have no liability to you for any loss or corruption of any such data.
Article 19 β Electronic Communications & Signatures
By using the Service, you consent to receiving electronic communications from us, including emails, notifications, and messages posted on the Site. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICE.
Article 20 β General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements.
- Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
- No Waiver: The Company's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: The Company may assign its rights and obligations under these Terms without restriction. You may not assign your rights or obligations without the Company's prior written consent.
- Force Majeure: The Company shall not be liable for any failure to perform due to causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet or telecommunications failures.
Article 21 β Contact Information
For questions or concerns regarding these Terms, please contact us:
- Company: LokaLingo Co., Ltd. (LokaLingo ζ ͺεΌδΌη€Ύ)
- Corporate Number: 6011001118444
- Address: 2-28-3 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
- Email: ryan@orbweva.com
- Website: accent-language.com
Last updated: February 2026