Accent AspireACCENT ASPIRE

Legal

Privacy Policy

1. Data Controller

This Privacy Policy describes how LokaLingo Co., Ltd. (LokaLingo ζ ͺ式会瀾, Corporate Number: 6011001118444, hereinafter "Company," "we," "us," or "our") collects, uses, and shares your personal information when you use the Accent Aspire Communication Coaching service and the website accent-language.com (collectively, the "Service").

  • Company: LokaLingo Co., Ltd. (LokaLingo ζ ͺ式会瀾)
  • Address: 2-28-3 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
  • Email: ryan@orbweva.com

By using the Service, you consent to the collection and use of your information as described in this Privacy Policy.

2. Personal Information Collected

Information You Provide Voluntarily

We may collect the following information when you register for an account, fill out forms, or interact with the Service:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Mailing address
  • Account passwords
  • Messages and communications sent through the Service

Information Collected Automatically

When you access the Service, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Language preferences
  • Referring URL
  • Approximate geographic location (based on IP address)
  • Pages visited, time spent on pages, and other usage data

Payment Information

Payment processing is handled by Stripe through Orbweva Pty Ltd. We do not directly store your credit card numbers or full payment details. Stripe collects and processes payment information in accordance with its own privacy policy. We receive only limited transaction data (such as the last four digits of your card, billing address, and transaction amount) for record-keeping purposes.

3. Sensitive Information

We do not intentionally collect sensitive personal information (such as racial or ethnic origin, religious beliefs, health data, or biometric data). If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

4. Purpose of Use

We use the information we collect for the following purposes:

  • Account Management β€” To create and manage your user account
  • Coaching Services β€” To deliver, personalize, and improve our coaching programs
  • Customer Support β€” To respond to your inquiries and provide assistance
  • Notifications β€” To send important updates about your account, sessions, and the Service
  • Order Processing β€” To process payments and manage session bookings
  • Feedback β€” To request and manage testimonials, reviews, and feedback
  • Marketing β€” To send promotional communications (with your consent, where required by law)
  • Security β€” To protect the Service from unauthorized access, fraud, or abuse
  • Analytics β€” To analyze usage patterns and improve the Service
  • Legal Compliance β€” To comply with applicable laws, regulations, and legal processes

5. Data Sharing

We may share your personal information with the following categories of third parties:

  • LokaLingo / The Living Textbook β€” Our coaching platform, used to deliver session content, progress reports, and learning materials
  • Brevo β€” Email marketing and transactional email service provider
  • Vercel β€” Website hosting and analytics provider
  • Cloudflare β€” Content delivery network and security services
  • Stripe (via Orbweva Pty Ltd) β€” Payment processing

We do not sell your personal information to third parties. We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer (such as a merger or acquisition).

6. Data Retention

We retain your personal information for as long as your account remains active and for a period of 84 months (7 years) after account termination. This retention period may be extended where required for tax, legal, or regulatory compliance purposes.

Upon expiration of the retention period, your personal data will be securely deleted or anonymized.

7. Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL)
  • Secure hosting infrastructure
  • Access controls limiting data access to authorized personnel
  • Regular security reviews

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Minors' Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us at ryan@orbweva.com.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access β€” Request a copy of the personal information we hold about you
  • Correction β€” Request correction of inaccurate or incomplete personal information
  • Deletion β€” Request deletion of your personal information, subject to legal retention requirements
  • Marketing Opt-Out β€” Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
  • Consent Withdrawal β€” Withdraw your consent to data processing at any time (this will not affect the lawfulness of processing conducted prior to withdrawal)
  • Cookie Management β€” Control cookie preferences through your browser settings (see our Cookie Policy)

For EEA/UK residents: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us at ryan@orbweva.com. We will respond to your request within 30 days.

10. Cookies & Tracking

We use cookies and similar tracking technologies to operate and improve the Service. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no uniform standard for how companies should respond to DNT signals. At this time, we do not respond to DNT signals. If a standard for responding to DNT signals is adopted, we will update this Privacy Policy accordingly.

12. Policy Updates

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on the Site with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of those changes.

13. Contact

For questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Company: LokaLingo Co., Ltd. (LokaLingo ζ ͺ式会瀾)
  • Corporate Number: 6011001118444
  • Address: 2-28-3 Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan
  • Email: ryan@orbweva.com
  • Website: accent-language.com

Last updated: February 2026